If you’re doing departmental job costing, you must choose a class for everything in QuickBooks so Chronicle will know which department the item applies to. (Checking Prompt to assign classes in the QuickBooks Accounting Preferences forces users to use classes and so prevents accidentally missing this.)
Classes must be applied to the invoice as a whole and not to individual line items. This means, for example, that if you need to invoice a customer for work associated with two different departments, you must create two invoices: one for each department. (You would only see the class on as a column if you customized the invoice template. Since Chronicle cannot associate different lines with different departments, we strongly recommend that you re-hide the class column on invoices if you have made it visible. If you have the Class column on your invoices, on the QuickBooks invoice, click the Customize button by the Template entry, chose the appropriate template and click Edit, go to the Columns tab and uncheck Class. )
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