Rather than merely lumping all jobs together, Chronicle lets you choose a department (that is, a service line or type of job) for each job. This way, when you list your jobs, you can either list all of your jobs together, or you can list only jobs of a particular type. This has benefits for:
- better planning
- better evaluation
- better follow up
Using departments to improve your planning
By associating each job with a department or service line you can quickly find out how many of each type of job are going on at once. Different types of jobs required different types of planning and follow up. For example, a water damage job typically has only a few activities, is fairly quick, and often has some limited follow up. In contrast, a fire damage job (or a construction job) typically has many activities and is usually much longer. These (and other) types of jobs need to be planned and scheduled differently; Chronicle makes it easy for you to know just what you're working with.
Chronicle also lets you associate multiple departments to a single job. You can have one or more types of service actively going on while having other types of service pending, that is, scheduled for later.
Using departments to better evaluate which jobs are most profitable and which need improvement
Because Chronicle tracks job costing and budgeting on a departmental level, you can easily determine which departments are making you the greatest profit, which departments are consistently meeting budget, and which departments and activities aren't doing so well. This helps you evaluate where you need to focus on making improvements. Where before you could only wonder which types of jobs you were actually making money on, with Chronicle you now can know.
Using departments to improve follow up
While you wouldn't expect a fire damage job to reoccur, residential cleaning customers might want your services again, perhaps even on a regular basis. By listing jobs by department, you can quickly see a list of all jobs that require any type of follow up, without being distracted by those jobs that don't need to be followed up on in the same way.